Last week, Family Tree Maker for Mac 2 has been updated to version 18.104.22.1685. Welcome news for those who were having issues connecting to Ancestry.com through Family Tree Maker for Mac 2.
I may have missed an update or two, as my last update showed 21.2.1.
Family Tree Maker for Mac 2 22.214.171.1245 Release Notes:
This update fixes internet connection issues that prevented Ancestry.com integration features such as Web Dashboard, Web Search, and TreeSync from working correctly.
Additional details were posted on the Ancestry.com blog:
We are pleased to announce that the Internet connection issues people have been experiencing with Family Tree Maker for Mac have been resolved. To get the update, close out of Family Tree Maker; then reopen the application. You’ll be notified that an update is available. Click Install Update. When the installation is complete, you may need to log in to your Ancestry account again. You can do this in the Web Dashboard on the Plan workspace. If your connection still doesn’t seem to be working, make sure the software is set to go online. You can do this by selecting Go Online from the File menu.
If you aren’t prompted to install an update, please go to the Family Tree Maker menu and select Check for Updates.
We thank you for your patience during this situation.
The Family Tree Maker Team
It was a pretty big deal for a lot of people. Ben Sayer at Genealogy Tools said the issues have been present since last weekend. Before I updated, I was getting the message that I was offline.
You can click on the Family Tree Maker 2 menu and then “Check for Updates” if you have it installed. It can also be purchased/downloaded through Ancestry.com.